Important Info

FAQs
Event
information
Event times & last entry

The 2024 Festival will take place across two weekends;

– Friday 19 July – Sunday 21 July 2024

– Friday 26 July– Sunday 28 July 2024

Friday Saturday Sunday
Arena 14:00 – 22:30 13:00 – 22:30 14:00 – 22:30
Bars 14:00 – 22:00 13:00 – 22:00 14:00 – 22:00
Gates Last entry 18:00 Last entry 18:00 Last entry 18:00

Last entry on all days is 18:00.

Festival address
Brighton Beach, Madeira Drive. Use postcode BN2 1EN and follow the Festival Signage.
Age restrictions

Age restrictions vary per event day. Please check the age restrictions below and prior to purchasing your tickets. No refunds will be given for incorrectly purchased tickets.

General Admission VIP
Bicep 18 or over only 18 or over only
Underworld 18 or over only 18 or over only
The Kooks 16 or over only.
16-17 year olds must arrive with and remain accompanied by an adult aged 18 or over at all times.
18 or over only
Sub Focus 18 or over only 18 or over only
Carl Cox 18 or over only 18 or over only
The Libertines 16 or over only.
16-17 year olds must arrive with and remain accompanied by an adult aged 18 or over at all times.
18 or over only

Entry gates will operate a challenge 25 policy. Ticket Holders will be asked to show ID by security and if you cannot produce ID, you will be refused entry to the festival. Acceptable forms of ID are as follows:

  • Valid Passport
  • Valid Driver’s licence
  • Valid PASS Card

Bars will operate a challenge 25 policy and reserve the right to refuse sale of alcohol to anyone unable to show valid Photo ID.

Additional age restrictions may be put in place inside the event for specific entertainment and activities.

FAQs
Ticket information
Ticket availability
We recommend you buy in advance to secure the best price and availability. If any tickets remain, they will be subject to a higher on-the-door price tier. https://onthebeachbrighton.com/tickets
VIP tickets
Daily VIP tickets are available and give access to a chill-out lounge, exclusive bar, viewing platform and posh loos.
Weekend tickets
All tickets to the event are sold on a per day basis. There are no weekend or multi-event tickets on sale.
Gift tickets

All tickets will have the name of the purchaser on them, but you may gift your ticket to a friend or family member.

All tickets have a unique barcode that is scanned upon entry to the event. Once it has been scanned that barcode number will become void meaning the ticket cannot be re-used.

Resale tickets

If an event is Sold Out, you can sign up to the waiting list on Skiddle and be alerted if more tickets become available.

Please be aware of touts and always purchase tickets from trusted sources. For official On The Beach tickets please use our website.

Please do not buy tickets from a reseller or secondary marketplaces. This includes the major sites such as Viagogo, & Stubhub. You will often pay over the price and can be left out of pocket. Tickets may not be as described, fraudulent, not be delivered or already have been used meaning you get turned away at the gate.

All tickets have a unique barcode that is scanned upon entry to the event. Once it has been scanned that barcode number will become void meaning the ticket cannot be re-used.

Louder Entertainment Ltd. is not responsible or liable for tickets sold through unofficial or unauthorised sellers.

Ticket outlets

For official On The Beach tickets please use our website. Our primary authorised agents are Skiddle & See Tickets. We also sell via Dice, Ticketweb & Gigantic.

Ticket tiers

We have a set allocation of tickets at each price tier – once they sell out, we move to the next one. There is no difference apart from the price you pay – as tiers sell out the price goes up. So, buy early and you will pay less!

Ticket delivery

Please refer to the outlet you purchased your tickets from and contact them for further enquiries. You must contact them if your ticket has not arrived.

Tickets will be sent as E-Tickets, and you can print them out or show on your phone at the gate. We recommend you download your ticket to your phone due to signal levels at the event site.

Box office

We recommend you buy in advance to secure the best price and availability. If any tickets remain when the gates open, they will only be available online through our ticket outlets and be subject to a higher price tier. No on-site box office operates for this event.

Sold out events

If an event is Sold Out, you can sign up to the waiting list on Skiddle and be alerted if more tickets become available. No tickets will be available on the day or on the gate for Sold Out events. Please do not attend unless you have purchased a ticket.

Refunds
Tickets are non-refundable once purchased.
Order / delivery issues
Please check the terms and conditions of the agent you purchased your ticket from. You must contact them if your ticket has not arrived or if you have any issues. On The Beach’s official ticket agent is Skiddle.
Ticket terms & conditions
For the ticket purchase terms & conditions please refer to the outlet you purchased your tickets from.
Entry terms & conditions

By purchasing tickets for On The Beach 2024 and entering the event site you agree to events Terms & Conditions of Entry.

FAQs
Travel information
Directons

The event site is located on the world-famous Brighton Beach, off Madeira Drive, between the Pier and the Marina. Use postcode BN2 1EN and follow the Festival Signage.

We are within easy walking distance of Brighton city centre, public transport connections and hotels.

By train

Brighton railway station operates services to various London main line stations, East Coast towards Lewes & Hastings, and West Coast towards Worthing & Southampton. Trains run regularly to this station and then it’s just a short walk or taxi ride to the event site.

For the latest updates and live train times please check www.nationalrail.co.uk before travel.

By bus

Brighton has a large public bus network, with connections along the south coast. Nearest bus stops to the festival site are located on Marine Parade.

For the latest updates and live bus times please check www.buses.co.uk before travel.

On foot

The festival site is within easy walking distance of Brighton city centre, public transport connections and hotels. Head to Brighton Pier then follow the festival signage along Madeira Drive.

Cycling

Public bike storage facilities are located along Madeira Drive. As with all other personal property, bikes are parked at the owner’s risk.

There are no bike storage facilities available within the event site.

Taxi

Brighton’s taxis are distinctive with their White & Aqua colour scheme. There is also several private hire and app-based operators working in the city. Please note that No Pick Up Drop Off is permitted on the Aquarium Roundabout or Madeira Drive and you should use the taxi ranks located in the city centre – For further information visit https://www.brighton-hove.gov.uk

Parking / pick up drop off

There is no parking available at the event.

Please https://www.brighton-hove.gov.uk for information on city centre car parks.

Please note that No Pick Up Drop Off is permitted on the Aquarium Roundabout or Madeira Drive. You should plan your journey ahead and only park, stop or wait in suitable locations in the city.

Coaches

No official coach or shuttle bus services operate for this event. Please see travel options above.

There is no dedicated event coach parking available. Nearest public coach parking facilities are available on Madeira Drive towards the Marina.

FAQs
Arena & entertainment information
Stage times

Performance times won’t be confirmed until much closer to the event & further info will be updated on the website when available. Full set times will be available on the day.

Please note that all artists / performers and performance times are subject to change at any time.

VIP

Our exclusive VIP area is being upgraded for 2024 and provides a chill-out lounge, exclusive bar, enhanced viewing platform with sea views and posh loos.

To access VIP, you will need to purchase a VIP entry ticket and on approach to the event follow the signs for the dedicated VIP entrance.

Afterparties

If you want to continue the party until the early hours, then the official afterparties held at Concorde2 are for you! Further information and tickets will be available soon.

Re-entry

There is no re-entry into the arena – once you are in you are in!

Food and drink

We have lots of delicious food and drink stands at On The Beach to choose from. A world of choice is available including vegan, vegetarian, and gluten free options, alongside the British seaside classic – Ice Creams!

A selection of alcohol, including beer, cider, wine & spirits alongside soft drinks will be available across the bars onsite.

Empty non-glass water bottles can be brought into the event to fill up at the water refill points.

Payments

On The Beach is cashless, with only card payments accepted onsite. We accept physical cards and mobile payments for food, drink, and merchandise. No cash machines will be available onsite.

Strobe lighting, lasers and smoke machines

Please note some artists may use strobe lighting, lasers, and smoke machines as part of their performance.

FAQs
Security & welfare information
Prohibited items

For the safety & security of everyone at the festival there are specific items which you can’t bring to site. Everyone will be subject to search on entry to the festival.

You should only bring what you can afford to lose as any items confiscated at the gate will be disposed of accordingly

This list is not exhaustive, and the final decision lies with security and event management.

ITEM ALLOWED IN THE ARENA?

Aerosols No
Air Horns, klaxons & megaphones No
Alcohol No
Animals No (Excluding Assistance Dogs)
Bags & backpacks larger than an A4 piece of paper No
Bicycles & scooters No
Cameras, film & video equipment For non-professional or commercial use only
Camping chairs, stools, seat sticks, beanbags & inflatable chairs No
Camping equipment, gazebos & generators No
Chinese lanterns No
Cigarettes, tobacco and cigars For personal consumption only
Drones No
Fancy dress & masks that fully cover the face No
Firewood, BBQs, cooking stoves & liquid fuels No
Flags, banners & poles No
Flares, fireworks and blow torches No
Food & non-alcoholic drinks No
Glass Anything made of glass (this includes perfume and mirrors).
Goods for unauthorised trading No
Hi-visibility jackets, bibs & tabards Only to be worn by accredited contractors & staff
Illegal, new psychoactive and unidentifiable substances No
Lasers & laser pens No
Musical instruments No
Personal motorised vehicles (Non-mobility scooters) No
Picnic blankets No
Sound systems No
Spray cans No
Umbrellas Small folding only
Weapons or items that can be reasonably considered for use as one No
Water Empty bottles only

 

What to bring
  • Hand sanitiser
  • Mobile phone & portable battery pack
  • Payment method – On The Beach is a cashless event so bring your credit/debit cards and/or digital cards/wallets on phones.
  • Photo ID – Challenge 25 is in operation at the entry gates and bars.
  • Suitable Clothing – Check the forecast!
  • Suitable footwear – The festival is held on the pebbles of Brighton beach.
  • Sun cream, hat & sunglasses
  • Ticket – If you have been sent an E-Ticket we recommend printing a copy or downloading to your phone.
  • Water bottle (non-glass) – Water stations are located across the event site to refill!
Bag restrictions

Bags larger than a piece of A4 paper are not permitted within the event site. No storage facilities are available at the event. Brighton has luggage storage facilities available across the city centre, operated by various platforms.

Water points

Drinking water points are located throughout the event site. Please bring a reusable non-glass water bottle with you to refill & stay hydrated.

The sea

Brighton is world famous for its iconic beach and sea views, it gave us our name after all. However, you should never enter the water or get close to the sea if you have been consuming alcohol or substances – Alcohol can seriously impair your judgement, reactions, and ability to swim. Always follow the advice from the RNLI Lifeguards and Brighton Beach Patrol.

Drug policy

On The Beach has a strict policy that does not tolerate drug use. You will be searched on entry to the festival, and anyone found with illegal substances will be handed to the police. Please note that all New Psychoactive Substances including nitrous oxide are also prohibited.

 

There is a zero tolerance to drugs at our event. Offenders will be handed over to the police and drug dealers will be prosecuted. Those caught in possession of personal drugs will be evicted from site whatever the circumstances. There will be drug searches at the front entrance as well as sniffer dog patrolling the queues. This includes nitrous oxide / laughing gas.
Safety , medical & welfare

The safety and welfare of our customers & staff is the top priority of On The Beach. We have a professional security team located across the event site, in addition to a medical & welfare centre.

If you, or anyone, feels unwell or uncomfortable at any point please approach a member of security, staff or visit the medical & welfare centre. All the festival teams will offer immediate assistance without judgement.

The festival provides a medical & welfare centre located in the arena.

The welfare & medical teams are here to help with any issues you may have and offer immediate assistance without judgement.

Ask for angela

On The Beach does not accept any form of harassment or violence towards customers or staff.

If you, or anyone, is feeling unsafe please approach a member of security, staff or bar staff and Ask for Angela. Our staff will know that you are in need of immediate help and will be able to get you away from the situation safely and discreetly.

Security

We take the security of attendees seriously. Working with our security partner we aim to provide a safe and welcoming environment.

To facilitate this please always comply with the security team and follow the guidance below;

• Bring as few valuables onto site as possible and bring a suitable small bag (No larger than a piece of A4 paper) to always keep them on you.
• Download the Find My iPhone (or Android equivalent) app.
• If you see or hear of any crime, unreasonable or suspicious behaviour please report it one of our stewarding or security staff who will be always clearly identifiable.

To facilitate the safety & security of the event, the event organisers reserve the right to refuse admission and evict attendees at any time as per the ticket terms and conditions.

Lost property

Lost & found property is collected and logged onsite at the Info Point. After the festival, please email
lostproperty@onthebeachbrighton.com
who will have the log of all property collected and aim to reunite you.

Please reduce the number of valuables you bring to the festival and keep any you do bring with you secure. There are no locker facilities available onsite and bags larger than a piece of A4 paper are prohibited.

 

FAQs
Accessibility information
The land

The event is held on the pebbles of Brighton Beach. Although some temporary walkways will be in place, much of the event site is exposed to the pebbles.

Entry

Accessible customers may enter the site via the VIP entrance if discussed in advance with info@louderuk.com as capacity in this area is limited and will sell out in advance. The VIP gate is located on Madeira Drive and has ramped access into the event alongside temporary flooring.

Accessible customers who do not require the viewing platform should enter via the Main Entrance and speak with security on approach to the gate as fast track entry may be available.

Accessibility services

On The Beach aim to cater for all access needs to ensure everyone has an enjoyable time at the festival. We will offer several facilities and services onsite including:

• Accessible viewing areas – Capacity is limited and at busy times those able to
stand maybe asked to make way for those unable to
• Wheelchair charging
• Refrigerated medicine storage
• Medical & Welfare Centre
• Accessible Toilets

Assistance Dogs are welcome onsite.

Unfortunately, we do not have BSL / Sign Language interpreters at the festival.

Carer / Pa tickets

We offer Free Carer / Personal Assistance tickets with the purchase of an entry ticket. These tickets can be obtained directly through the Skiddle & See Tickets, free of charge, who you will need to submit supporting documentation to. Should you have any queries about this process or your accessible needs, please do email the team info@louderuk.com

Travel & parking

We don’t operate any customer parking facilities for this event. Nearest public Blue Badge parking is located on Madeira Drive. Please visit https://www.brighton-hove.gov.uk for information on city centre car parks & blue badge parking.

Contact us

You can contact the access team via email: info@louderuk.com

FAQs
Local community information
Contact us

On The Beach is owned, promoted & produced by Brighton based businesses including the music venue Concorde2. We love our home and aim to reduce our impact on the local community & environment where possible.

If you are a local resident or business and have an enquiry, are affected by the event, or want to get in touch during the event, please contact us on the local resident’s number or send us an email.

The Local Residents contact numbers will be available here closer to the event. These will be operational on event days only.

Alternatively, you can contact us at any time via email – info@louderuk.com 

During the event these Local Community Contact Numbers will be available:

 

07940 160813
Operational Monday 8 July – Friday 2 August
03332 422112
Operational Friday 19-Sunday 21 July & Friday 26-Sunday 28 July ONLY
 
Environment

On The Beach appoints and works with professional waste management contractors to clean the event site and dispose of all waste correctly. Additional bins are located along Madeira Drive & on the beach leading up to the entry gates, and we pay for all the waste management and disposal.

To reduce our impact on the environment we reduce single use plastics, separate our waste into recycling streams and litter pick a wide area outside the event including the beach & Madeira Drive.

Traffic management

We work with a professional Traffic Management company and for safety reasons temporary parking suspensions, traffic controls and speed limits may be in place along Madeira Drive during the event.

A temporary Road Closure will be implemented on Madeira Drive on event days to allow for the dispersal of ticket holders during egress. This is estimated to be in place 22:00-23:30 daily but is subject to the events requirements and may be implemented earlier or lifted later.

The closure will be implemented at the Aquarium roundabout junction and remain up to the junction with Dukes Mound.

The cycle lane will remain open throughout.

Beach closure

Brighton Beach will remain open throughout our time on-site apart from the area within the events fence-line. We are located between the Zipwire Landing Stage and the SeaLanes complex.

On event dates a sterile zone down to the shoreline from the south of the event site will be installed using Heras fencing. Members of the public will not be able to access this area, and instead will need to divert onto Madeira Drive.