Accessibility

The event is held on the pebbles of Brighton Beach. Although some temporary walkways will be in place, much of the event site is exposed to the pebbles.

• Enter via the ramped entrance off Madeira Drive.
• Wheelchair viewing platform with limited capacity (plus-one only). Apply to accessibility@louderuk.com.
• Fast-track entry upon advance contact only.

• Accessible toilets (Welfare Centre, platform, main block)
• Large print menus
• Lowered bar counters (2 main bars)
• Safe space in the Welfare Centre
• Refrigerated medicine storage
• Wheelchair charging in the Welfare Centre
• Dedicated Access Support Team

Assistance dogs are welcome. Please contact accessibility@louderuk.com in advance.

Free companion tickets are available through Skiddle and AXS. The purchaser must have accessible needs and provide supporting documentation.

Carer passes do not give you access to the viewing platform or other accessibility facilities. These need to be applied for separately via accessibility@louderuk.com.

If you bought your ticket via Skiddle

You must first buy your standard general admission ticket through the official ticket provider. Once completed, contact Skiddle Customer Support at custcare@skiddle.com.

Please provide:

• Your full name
• Your active ticket booking reference number
• Your account email
• An official piece of supporting documentation, such as the front page of a current PIP or DLA award letter, an Attendance Allowance letter, proof of severe sight impairment, or a valid Access Card showing a +1 requirement

If you bought your ticket via AXS

Please contact hello@joyconcerts.com and provide the same information as above.

No BSL or sign language interpreters are available at this event.

Any further assistance can be requested via accessibility@louderuk.com.