Each event takes place between 13:00 and 22:00.

Last entry is 18:00 each day.

Ticket Holders will be asked to show ID by security at the event gate. If you cannot produce ID, you will be refused entry to the festival.
Acceptable forms of ID are as follows:

• Valid Passport
• Valid Driver’s licence
• Valid PASS Card

Bars will also operate a challenge 25 policy and reserve the right to refuse sale of alcohol to anyone unable to show valid Photo ID.

We cannot offer refunds for incorrectly purchased tickets.

In order to keep our local residents happy and avoid extra footfall in the area, please do not come to the event site without a ticket.

https://onthebeachbrighton.com/tickets

Tickets are sold individually per event and will not allow you access to any other day of the festival. We are unable to transfer your ticket to any other day of the festival.

VIP ticket holders will have their own separate entry to the event, so please ensure to follow event signage when arriving for your exclusive access point.

All tickets have a unique barcode that is scanned upon entry to the festival. Once it has been scanned that barcode number will become void meaning the ticket cannot be re- used.

Please be aware of touts and always purchase tickets from trusted sources. Official On The Beach tickets are only available from Skiddle.

Please do not buy tickets from a reseller or secondary marketplace. This includes the major sites such as Viagogo, & Stubhub. You will often pay over the price and can be left out of pocket. Tickets may not be as described, fraudulent, not be delivered or already have been used meaning you get turned away at the gate.

All tickets have a unique barcode that is scanned upon entry to the festival. Once it has been scanned that barcode number will become void meaning the ticket cannot be re- used.

Louder Entertainment Ltd is not responsible or liable for tickets sold through unofficial or unauthorised sellers.

Use postcode BN2 1EN and follow the Festival Signage.

Services operate to various London main line stations and across the south coast.

For the latest updates and live train times please check www.nationalrail.co.uk before travel.

Brighton has a large public bus network, with connections along the south coast. Nearest bus stops to the festival site are located on Marine Parade.

For the latest updates and live bus times please check www.buses.co.uk before travel.

There are no bike storage facilities available within the event site.

There is no parking available at the event.

Please https://www.brighton-hove.gov.uk for information on city centre car parks.

Nearest coach parking facilities are available on Madeira Drive towards the Marina.

Please note that there is no re-entry to the festival site once you are in, so come prepared!

Full set times will be available on the day.

Please note that all artists / performers and performance times are subject to change at any time.

Last entry is at 18:00 each day.

Official afterparties are held at Concorde2 – a short walk away from the festival site. To access the after parties you will need to purchase separate tickets. See https://www.concorde2.co.uk for further information.

Empty Water bottles can be brought into the arena to fill up at the water refill points. Food and drink purchased offsite, including alcohol, cannot be brought into the arena. If you have a medical or dietary condition that requires a specific diet, please speak to a member of security at the arena gate about your requirements.

You should only bring what you can afford to lose as any items confiscated at the gate will be disposed of accordingly

This list is not exhaustive, and the final decision lies with security and event management.

ITEM ALLOWED IN THE ARENA?

If you, or anyone, feels unwell or uncomfortable at any point please approach a member of security, staff or visit the medical & welfare centre. All the festival teams will offer immediate assistance without judgement.

The festival provides a medical & welfare centre located in the arena.

The welfare & medical teams are here to help with any issues you may have and offer immediate assistance without judgement.

If you, or anyone, is feeling unsafe please approach a member of security, staff or bar staff and Ask for Angela. Our staff will know that you are in need of immediate help and will be able to get you away from the situation safely and discreetly.

To facilitate this please always comply with the security team and follow the guidance below;

• Bring as few valuables onto site as possible and bring a suitable small bag (No larger than a piece of A4 paper) to always keep them on you.
• Download the Find My iPhone (or Android equivalent) app.
• If you see or hear of any crime, unreasonable or suspicious behaviour please report it one of our stewarding or security staff who will be always clearly identifiable.
To facilitate the safety & security of the event, the event organisers reserve the right to refuse admission and evict attendees at any time as per the ticket terms and conditions.

Please reduce the number of valuables you bring to the festival and keep any you do bring with you secure.

Lost & found property is collected and logged onsite at the Info Point.

After the festival, please email lostproperty@onthebeachbrighton.com who will have the log of all property collected and aim to reunite you.

• Accessible viewing areas – Capacity is limited and at busy times those able to
stand maybe asked to make way for those unable to
• Wheelchair charging
• Refrigerated medicine storage
• Medical & Welfare Centre
• Accessible Toilets
Assistance Dogs are welcome onsite.

Unfortunately, we do not have BSL / Sign Language interpreters at the festival.

We offer Free Carer / Personal Assistance tickets with the purchase of a festival entry ticket. Please contact enquiries@louderuk.com to discuss your requirements.

If you are a local resident or business affected by the event and want to get in touch during the festival, please contact us on the local resident’s number or send us an email. The Local Residents contact number will be made available here closer to the festival and will be operational from Thursday 21 July 2022 – Sunday 24 July 2022 only.

You can contact the festival at any time via email – enquiries@louderuk.com.

For safety reasons temporary parking suspensions, traffic controls and speed limits may be in place along Madeira Drive during the festival.