Brighton Beach, Madeira Drive. Use postcode BN2 1EN and follow the Festival Signage.

Age restrictions vary per event day. Please check the age restrictions below and prior to purchasing your tickets. No refunds will be given for incorrectly purchased tickets.

Entry gates will operate a challenge 25 policy. Ticket Holders will be asked to show ID by security and if you cannot produce ID, you will be refused entry to the festival. Acceptable forms of ID are as follows:

• Valid Passport
• Valid Driver’s licence
• Valid PASS Card

Bars will operate a challenge 25 policy and reserve the right to refuse sale of alcohol to anyone unable to show valid Photo ID.

https://onthebeachbrighton.com/tickets

All tickets have a unique barcode that is scanned upon entry to the festival. Once it has been scanned that barcode number will become void meaning the ticket cannot be re-used.

Please do not buy tickets from a reseller or secondary marketplace. This includes the major sites such as Viagogo, & Stubhub. You will often pay over the price and can be left out of pocket.

Tickets may not be as described, fraudulent, not be delivered or already have been used meaning you get turned away at the gate.

All tickets have a unique barcode that is scanned upon entry to the festival. Once it has been scanned that barcode number will become void meaning the ticket cannot be re-used. Louder Entertainment Ltd is not responsible or liable for tickets sold through unofficial or unauthorised sellers.

Use postcode BN2 1EN and follow the Festival Signage.

Please use Brighton Train station. Trains run regularly to this station and then it’s just a short walk or taxi ride to the festival site.

Services operate to various London main line stations and across the south coast.

For the latest updates and live train times please check www.nationalrail.co.uk before travel.

Brighton has a large public bus network, with connections along the south coast. Nearest bus stops to the festival site are located on Marine Parade.

For the latest updates and live bus times please check www.buses.co.uk before travel.

There are no bike storage facilities available within the event site.

Brighton’s taxis are distinctive with their White & Aqua colour scheme. There is also a number of private hire and app-based operators working in the city. Please use the taxi ranks located in the city centre – For further information visit https://www.brighton-hove.gov.uk

There is no parking available at the event.

Please https://www.brighton-hove.gov.uk for information on city centre car parks.

Please note that No Pick Up Drop Off is permitted on the Aquarium Roundabout or Madeira Drive. You should plan your journey ahead and only park, stop or wait in suitable locations in the city.

Nearest coach parking facilities are available on Madeira Drive towards the Marina.

Please note that there is no re-entry to the festival site once you are in, so come prepared!

Full set times will be available on the day.

Please note that all artists / performers and performance times are subject to change at any time.

Last entry is at 18:00 each day.

VIP provides you with an exclusive bar, seating area, premium toilets and general admission access. To access VIP, you will need to purchase a VIP entry ticket and on arrival follow the signs for VIP entrance.

VIP is only open to those aged 18 & over – No refunds will be given for incorrectly purchased tickets. This applies to all event dates.

Official afterparties are held at Concorde2 – a short walk away from the festival site. To access the after parties you will need to purchase separate tickets. See https://www.concorde2.co.uk for further information.

We have food and drink stands at On The Beach offering a world of choice including vegan, vegetarian and gluten free options.

Empty Water bottles can be brought into the arena to fill up at the water refill points.

Food and drink purchased offsite, including alcohol, cannot be brought into the arena.

If you have a medical or dietary condition that requires a specific diet, please speak to a member of security at the arena gate about your requirements.

Drinking water points are located throughout the arena. Please bring a reusable (non-glass) water bottle with you to refill.

For the safety & security of everyone at the festival there are specific items which you can’t bring to site. Everyone will be subject to search on entry to the festival.

You should only bring what you can afford to lose as any items confiscated at the gate will be disposed of accordingly

This list is not exhaustive, and the final decision lies with security and event management.

ITEM ALLOWED IN THE ARENA?

If you, or anyone, feels unwell or uncomfortable at any point please approach a member of security, staff or visit the medical & welfare centre. All the festival teams will offer immediate assistance without judgement.

The festival provides a medical & welfare centre located in the arena.

The welfare & medical teams are here to help with any issues you may have and offer immediate assistance without judgement.

If you, or anyone, is feeling unsafe please approach a member of security, staff or bar staff and Ask for Angela. Our staff will know that you are in need of immediate help and will be able to get you away from the situation safely and discreetly.

We take the security of attendees seriously. Working with our security partner we aim to provide a safe and welcoming environment.

To facilitate this please always comply with the security team and follow the guidance below;

• Bring as few valuables onto site as possible and bring a suitable small bag (No larger than a piece of A4 paper) to always keep them on you.
• Download the Find My iPhone (or Android equivalent) app.
• If you see or hear of any crime, unreasonable or suspicious behaviour please report it one of our stewarding or security staff who will be always clearly identifiable.

To facilitate the safety & security of the event, the event organisers reserve the right to refuse admission and evict attendees at any time as per the ticket terms and conditions.

Please reduce the number of valuables you bring to the festival and keep any you do bring with you secure.

Lost & found property is collected and logged onsite at the Info Point.

After the festival, please email lostproperty@onthebeachbrighton.com who will have the log of all property collected and aim to reunite you.

Wheelchair users can enter the site via VIP Gate which has ramped access to the event and temporary flooring.  – Please contact enquiries@louderuk.com to discuss your requirements.

On The Beach aim to cater for all access needs to ensure everyone has an enjoyable time at the festival. We will offer several facilities and services onsite including:

• Accessible viewing areas – Capacity is limited and at busy times those able to
stand maybe asked to make way for those unable to
• Wheelchair charging
• Refrigerated medicine storage
• Medical & Welfare Centre
• Accessible Toilets

Assistance Dogs are welcome onsite.

Unfortunately, we do not have BSL / Sign Language interpreters at the festival.

We offer Free Carer / Personal Assistance tickets with the purchase of a festival entry ticket. Please contact enquiries@louderuk.com to discuss your requirements.

Free carer pass applications close on the Wednesday midday of the show weekend for the shows ahead on Friday, Saturday and Sunday.

Please contact enquiries@louderuk.com to discuss your requirements.

If you are a local resident or business affected by the event and want to get in touch during the festival, please contact us on the local resident’s number or send us an email.  

The Local Residents contact numbers will be operational on event days only (Friday 21-Sunday 23 July 2023 & Friday 28-Sunday 30 July 2023);

• 07931 475520
• 03332 422112

 You can contact the festival at any time via email – enquiries@louderuk.com.

Please note that the Local Residents contact numbers are unable to assist with ticket, customer information or press enquiries.

For safety reasons temporary parking suspensions, traffic controls and speed limits may be in place along Madeira Drive during the festival. 

A temporary road closure will be implemented when customers are leaving the event at the end of the night.